Privacy Policy

Who We Are and How to Contact Us

CB Moment is provided by ECOMMYLIFE LTD, 33 Lyle Close, Leicester, LE4 7SA, United Kingdom. ECOMMYLIFE LTD is responsible for the processing of personal information described in this Policy, except where a third-party provider acts independently under its own privacy policy.

For privacy requests, questions about CB Moment, or any other enquiries, contact [email protected].

Scope

CB Moment is a virtual crypto prediction game. It does not offer real-money trading, deposits, withdrawals, or transactions in real cryptocurrency. This Policy applies to information processed through the app, this website, and related support or advertising services.

Information We May Process

• App, device, and network information. This can include app version, operating-system version, device model and language, IP address, network state, crash and diagnostic data, app identifiers, and identifiers used by analytics or advertising SDKs, including an advertising ID where available.
• Gameplay and app activity. We may process pseudonymous events about screens viewed, virtual predictions, missions, rewards, feature use, notification choices, and advertising interactions. CB Moment does not currently require an in-app account; game progress is stored on your device, while selected event data may be sent to our analytics providers.
• Analytics and diagnostic identifiers. The app creates a random installation identifier that may be shared with our analytics and installation-measurement services to associate activity with the same app installation. This identifier does not directly identify you by name. Our service providers may also use their own app-instance, device, or diagnostic identifiers. These identifiers are pseudonymous rather than necessarily anonymous.
• Installation and acquisition information. We may receive information about how you found and installed the app through Google Play Install Referrer, including referral and campaign information, advertising-interaction identifiers, and country or mobile-network country information. We use this information, together with installation and technical information, to analyse sources of installations and measure advertising effectiveness. This information may be processed on our servers and by providers supporting these purposes.
• Advertising information. When ads are available, advertising and mediation SDKs may process device and online identifiers, IP address, approximate location inferred from IP, ad unit and placement information, consent signals, ad requests, impressions, clicks, completion events, and ad-revenue information.
• Notifications. Firebase Cloud Messaging may process a registration token and delivery preferences, including language and time-zone information, to prepare and deliver app messages. Registration may take place when the app starts, before permission to display notifications is granted. Permission to display notifications is separate from this registration. The app may also schedule local reminders about gameplay on your device. You can change notification permission in your device settings.
• Support messages. If you contact us through a support channel, we process the information you choose to include so we can respond.

How We Use Information

We use the information described above to:

• operate, maintain, and improve CB Moment;
• understand gameplay, feature use, and technical performance;
• identify, investigate, and fix crashes, bugs, fraud, and security issues;
• configure app features and advertising availability remotely;
• display, measure, and limit advertising, including optional rewarded ads;
• measure installation sources, advertising effectiveness, advertising revenue, and mediation performance; and
• send notifications when you have enabled them.

Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on our legitimate interests to process technical, diagnostic, and app-use information necessary to maintain the app's reliability and security, identify and resolve errors, and improve its functionality. We rely on this basis only where those interests are not overridden by your rights and interests.

This basis does not replace consent where applicable law requires it, including for certain advertising activities or access to information on your device. Acceptance of the Terms of Use does not by itself provide consent for all data processing.

You may object to processing based on our legitimate interests by contacting [email protected]. We will assess your request and stop the relevant processing unless applicable law permits us to continue.

Analytics, Diagnostics, and Push Services

CB Moment uses Firebase Analytics, Crashlytics, Cloud Messaging, and Remote Config. These services help us understand app use, receive crash reports, deliver notifications, and control app configuration. We also use Yandex AppMetrica for app analytics, crash reporting, pseudonymous installation profiles, and advertising-revenue measurement.

Analytics and diagnostics may include app launches, initial setup, and technical failures before setup is completed, to help us identify startup problems and improve reliability. Advertising privacy choices do not by themselves disable all analytics, diagnostics, or other app services.

Learn more in Firebase Privacy and Security, Google's Privacy Policy, How Google uses information from sites or apps that use its services, and the Yandex Privacy Policy.

Advertising and Mediation

CB Moment may show banner, native, interstitial, app-open, and rewarded ads. Ads are requested through the TradPlus mediation platform and may be supplied by one or more advertising networks depending on your region, device, available inventory, and the app's current configuration.

The current mediation integration can include Google Mobile Ads/AdMob, Meta Audience Network, AppLovin, Unity Ads, ironSource (Unity LevelPlay), Pangle, InMobi, Mintegral, Liftoff Monetize (Vungle), Yandex Mobile Ads, Bigo Ads, YSO Network, TradPlus Exchange, and cross-promotion services enabled through TradPlus. The available network may change over time; an ad may not be provided by every listed network.

Where required, CB Moment uses Google's User Messaging Platform to request advertising choices and to make a privacy-options form available in the app's Settings. Your choices can affect whether ads are personalized, non-personalized, limited, or unavailable. Advertising partners process data under their own privacy policies.

Advertising Partner Privacy Policies

• TradPlus (mediation, Exchange and cross-promotion)
• Google AdMob
• Meta Audience Network
• AppLovin
• Unity Ads
• ironSource / Unity LevelPlay
• Pangle
• InMobi
• Mintegral
• Liftoff Monetize (Vungle)
• Yandex Mobile Ads
• BIGO Ads
• YSO Network

Website and Online Services

When your device connects to our website or online services, including services that supply market information, the servers and infrastructure providers receive technical connection information such as your IP address and the time and destination of the request. Such information may be processed to deliver the requested content, maintain availability, diagnose errors, and protect the services. This can occur without cookies.

Sharing and International Processing

We share information with the service providers and advertising partners described in this Policy when needed to provide analytics, diagnostics, notifications, configuration, hosting, content delivery, advertising, fraud prevention, and installation measurement. These providers may process information in countries other than your own under their applicable terms and privacy policies. We may also disclose information where required by law or to protect CB Moment, users, or others.

Your Choices and Rights

• Advertising choices. Where available, open the privacy options in CB Moment Settings to review or change advertising choices. You can also reset or delete your Android advertising ID and manage ad personalisation in your device or Google settings.
• Notifications. You can enable or disable notifications in your device settings and manage CB Moment notification categories in the app.
• App data. You can remove locally stored game data by clearing CB Moment app storage or uninstalling the app. This does not automatically delete information already sent to our servers or service providers, or copies held by device backup services. Resetting game progress does not necessarily reset analytics or installation identifiers.
• Privacy requests. Depending on your location and the applicable law, you may have rights to access, correct, delete, receive a portable copy of, restrict, or object to the processing of your personal information. Where processing is based on consent, you may withdraw it without affecting the lawfulness of processing before withdrawal. Contact [email protected] to make a request. We may need information reasonably necessary to verify and locate the relevant records; please do not send passwords or unrelated sensitive information.

Complaints

You can contact us at [email protected] about privacy concerns. You may also have the right to complain to your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).

Device Backups and Transfers

Although game progress is stored locally, your operating system may back up or transfer some app data according to your device settings and the backup provider's policies. Data may be restored when you reinstall the app or change devices. You can manage system backups through your device or backup-account settings. Availability and successful restoration are not guaranteed.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. Relevant criteria include whether the information is still needed to provide the service, investigate technical or security issues, respond to an enquiry, or meet legal obligations. On company-operated servers, user-related app data is automatically deleted after 45 days of inactivity. For active users, such data may be retained while needed for the stated purposes, or until a valid deletion request is fulfilled, subject to applicable legal requirements. You may request deletion at [email protected]. Deletion is subject to applicable legal requirements and exceptions. Information processed by service providers is also subject to the retention settings and policies applicable to their services; removing local app data does not automatically remove those records.

Children's Privacy

CB Moment is not designed for or directed to children. If you believe a child has provided personal information through CB Moment, please contact [email protected].

Changes to This Policy

We may update this Policy as CB Moment develops or as our service providers change. When we do, we will post the updated version on this page and revise the date above.